The Kleinman Report


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The Kleinman Report
A Quality Online Information Provider
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IN THIS MONTH'S REPORT
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1) Kleinman Report Update - We're Still Here!
2) Napster or Not, MP3 Has 'Rocked' The Music World
3) Learning From Others Mistakes - HotWire
4) No More Excuses - SHOP ONLINE!
5) Even Hollywood Isn't Perfect
6) The Dictionary For The Rest of Us
7) What's On My Nightstand - Music for Torching - by A.M. Holmes
8) About Me - What's Going on This Side of The Wire
9) URL's In This Issue

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1) Kleinman Report Update
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It's been forever since we last published The Kleinman Report,
but I want you all to know... we're still here. Lately it's been
very depressing to see so many good Internet companies go out of
business. In the past few months we were sad to say goodbye to:
Roughcut.com, Etoys.com, Infoseek.com/GO.com, CheckOut.com,
Eve.com, Makeoverstudio.com, How2.com, PlanetRX.com, Garden.com,
and Icebox.com, just to name a few.

I started The Kleinman Report to fill a need out there on the
Internet - introduce new Internet users to helpful Internet
resources. Now it seems like it's time to come back, to help
shine a light on companies who will survive this dot com
turbulence, sites that are worth paying attention to, and help
combat the image that the Internet is in 'serious trouble'.

I have no idea how frequent these reports will be, all I can
promise is that it won't even be remotely as long as the time
since the last issue :)


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2) Napster or Not, MP3 Has 'Rocked' The Music World
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Whether or not Napster is shut down, the proverbial bell for
digital music has rung, and although it's a truism - 'you can't
unring a bell!' The music studios simply missed the point - sure,
you call kill the messenger (Napster) but the message is - music
has changed. Gone are the days where people see songs only as a
part of an album. Now there are millions of people armed with
CD-R burners who are willing and able to create their own
collections of music. The delivery system of music on the
Internet is sure to change, and it's unfortunate that one of the
real pioneers may not weather the storm, but don't think for a
minute that the fate of online music is tied with Napster.
Already there are a number of alternate music exchange systems
poping up to fill the potential void. Combine these 'grassroots'
efforts (like Gnutella) with corporate-backed programs (Scour)
and the future for digital music looks a lot brighter than many
people may think.

Gnutella - http://www.gnutelliums.com/
Napigator - http://www.napigator.com/
Scour - http://www.scour.com


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3) Learning From Others Mistakes - HotWire
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Priceline sounded like a good idea - name your own price for
airline tickets, and if your bid gets accepted, you could be on
your way to a steal of a deal trip. The problem with Priceline is
that their idea, although a good one, was never fully backed by
the airlines, so rather than working with the airlines to create
great deals for consumers and move unsold seats, Priceline ended
up digging into its own pockets to subsidize many of those great
deals. Learning from their mistakes, HotWire comes to the
forefront with strong support from several major airlines and a
new approach to discount airfares. With Priceline your bid was
final, if you got the tickets at the price you asked, they were
yours, period. Hotwire takes a much more reasonable approach to
the process: you get to see the lowest price for your trip (NO
MORE GUESSING!) and then you've got 30 mins to pick up the
tickets. In the next year look for more companies to take the
hard lessons learned by other companies and use them to build a
better mouse trap!

HotWire - http://www.hotwire.com

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4) No More Excuses - SHOP ONLINE!
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It seems like forever that I've been hearing people state that
they'd shop online if it were 'safe'. Having had my credit card
number stolen at a local restaurant, I've always helped educate
people that one of the benefits of credit cards is protection. A
short phone call and a brief form and the charges from my stolen
card were taken care of. I do understand the apprehension,
especially with something where the interworkings aren't as
visible as giving some person your physical card. I'm happy to
see that some of the major credit cards have taken the next step
to enable even 'safer' shopping online. Both American Express and
Discover Card offer services where you can create a one time use
card number to shop with. Use the number for one purchase and
then discard the number. Since the number is a single transaction
number, even if it's stolen it won't be useable!

American Express Private Payments -
http://www26.americanexpress.com/pr...s/info_page.jsp
Discover DeskShop -
https://discoverdeskshop.card2.novu...ver/choices.htm

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5) Even Hollywood Isn't Perfect
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Ever watch a movie and get the sense that something just isn't
right? This weekend I had that experience. I was watching
Hannibal, where Clarise Starling gets a letter from the infamous
Hannibal Lector. As she reads, we see the letter and hear the
voiceover from Hannibal. One problem, the letter and the
voiceover don't exactly match! As hard as they may try, goofs and
gafs are not uncommon in movies, and now there's a site that
follows all these movies flubs. So the next time you see a movie
and something just isn't right, you can check it out and see if
other people caught it, too.

Movie Mistakes - http://www.movie-mistakes.com/

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6) The Dictionary For The Rest of Us
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I've always been a fan of language, and I love when word
combinations come to mean something entirely different from their
traditional definitions. It's so arbitrary what's considered an
'official' word; if you look up the word 'postal' in Websters,
you'll find "of or relating to a post office or mail service",
but the truth is the word postal has become to mean "a very
disturbed state of mind". Now all these 'other' words, slang,
webspeak and colloquialisms are collected together in a fantastic
online dictionary called Pseudo Dictionary. True to form, Pseudo
Dictionary is comprised of words submitted by the people who use
it, and the result is a super resource and a lot of fun. So the
next time someone says something and you're not quite sure what
they meant, give Pseudo Dictionary a try.

Pseudo Dictionary - http://www.pseudodictionary.com/


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7) What's On My Nightstand - Music for Torching - by A.M. Holmes
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I discovered A.M. Homes through a book of short stories she wrote
called The Safety of Objects. I was so impressed with her writing
and unique style, I decided to pick up Music for Torching (which
is actually based on the characters from one of the short stories
in The Safety of Objects). Music for Torching tells the story of
a middle aged couple who are stuck in their lives, they both
strive for some sort of change, but neither is sure what they
really want. An ill conceived idea leads to them burning down one
of the rooms in their house and as they put the pieces of their
home back together, they try to put the pieces of their lives
back together. Music for Torching is an exquisitely written book
with characters who jump off the pages; A.M. Homes is one of the
finer contemporary writers I've read and her ability to expose
the inner being of here characters is amazing. Music for Torching
isn't a book for everyone and it does explore several mature
themes, but in the end it's a fascinating trip through the lives
of two people trying to get unstuck.

The Safety of Objects -
http://www.amazon.com/exec/obidos/A...8170838/dvdtalk
Music for Torching -
http://www.amazon.com/exec/obidos/A...817762X/dvdtalk
(also a few cheap copies at -
http://www.bookcloseouts.com/bc/dis...11X&rid=dvdtalk )
Interview w/ A.M. Homes -
http://www.powells.com/authors/homes.html


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8) About Me - What's Going on This Side of The Wire
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I know some of you follow what's going on in my life and what
I've been up to, so I thought I'd provide you with a brief update
here at the end of The Kleinman Report. As many of you know I
left a job at Intel in 1999 to run my site DVDTalk.com. Things
are going well and we're working hard to ride the Internet
turbulence. Like some of the sites I've covered, we're trying to
learn the lessons from other sites that aren't making it.

My daughter Hannah is now 2 and tons of fun. I find that the
challenge of working out of my home to be absolutely worth it,
and the time I get to spend with her and my wife Heather is
priceless. I do find myself burning the midnight oil quite a bit
and work is always a room away. In the past few months I was
lucky enough to appear on ABC News to talk about Internet Dynamic
Pricing, had a great chat at the Washington Post, and continue to
informally advise a number of Internet businesses on how to get
the biggest bang for their buck.

This year I finally did something I have always wanted to do -
attended the Sundance Film Festival. It was a blast, and in true
form I wrote a coverage report of the event:
http://www.dvdtalk.com/sundance2001.html

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9) URL's In This Issue
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URLS in This Issue:
Gnutella - http://www.gnutelliums.com/
Napigator - http://www.napigator.com/
Scour - http://www.scour.com
HotWire - http://www.hotwire.com
American Express Private Payments -
http://www26.americanexpress.com/pr...s/info_page.jsp
Discover DeskShop -
https://discoverdeskshop.card2.novu...ver/choices.htm
Movie Mistakes - http://www.movie-mistakes.com/
Pseudo Dictionary - http://www.pseudodictionary.com/
The Safety of Objects - http://www.amazon.com/exec/obidos/A...8170838/dvdtalk
Music for Torching - http://www.amazon.com/exec/obidos/A...817762X/dvdtalk
(also a few cheap copies at -
http://www.bookcloseouts.com/bc/dis...11X&rid=dvdtalk )
Interview w/ AM Homes - http://www.powells.com/authors/homes.html
Sundance 2001 Report - http://www.dvdtalk.com/sundance2001.html

Best Regards,
Geoffrey Kleinman

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Copyright 2001 Geoffrey Kleinman & Kleinman.com Inc.
All Rights Reserved.

Editor: Geoffrey Kleinman mailto:geoff@kleinman.com
Library of Congress ISSN # 1521-8880

The information contained in this report is delivered "as-is" without
any form of warranty expressed or implied. Any use of the
information contained within is solely at your own risk. All
opinions in this report are personally those of the author and do
not represent the views of any other person or company.
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